Contact Us

Have a question about an order, a product, or anything else? We're here to help. Most queries are answered within one business day.

Before getting in touch, you may find your answer quickly on our FAQ page — it covers shipping, payment, documentation, research-use guidance, and more.

---

Get In Touch

Email: keysystems2@gmail.com

We respond to all enquiries within one business day (Monday to Friday, excluding UK public holidays). Emails received over the weekend will be answered the next business day.

Postal address: Key Peptides 18 The Old Woodyard Midgley Wakefield WF4 4JF United Kingdom

---

To Help Us Help You Faster

When contacting us about an existing order, please include:

• Your order number
• The name the order was placed under
• A clear description of your query or issue
• For damaged or incorrect items, photographic evidence (see our Returns Policy for full details)

For product or research enquiries, please be as specific as possible so we can give you an accurate answer.

---

Order Issues

If your query relates to a damaged, incorrect, or missing order, please review our Returns Policy and Shipping Policy first — these explain the process and the timeframes for reporting issues. Damaged-in-transit claims must be reported within 48 hours of delivery.

---

A Note On Product Guidance

Key Peptides supplies products strictly for laboratory research purposes. We are unable to provide medical, pharmaceutical, dosing, or usage advice of any kind. For full details, please see our Disclaimer.

We are happy to answer questions about product specifications, Certificates of Analysis, purity, storage, shipping, and orders.

---

Key Peptides is the trading name of Warren Jowitt, a sole trader operating from the United Kingdom.